Natural Gas Financial Programs

Special Protections

You may be eligible for Special Protection from termination of service. Your natural gas service cannot be shut off if you meet certain eligibility requirements.

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Arrearage Management Program

The Arrearage Management Program (AMP) provides financial assistance to eligible low-income customers with active accounts that have outstanding bills in arrears.

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Heating Assistance


This federally funded program provides assistance to those customers whose income is above the Fuel Assistance guidelines.

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Massachusetts Good Neighbor Energy Fund

Administered by The Salvation Army, the Fund helps customers pay their energy billespecially those in temporary financial crisis who may not qualify for other means of fuel assistance.

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Overdue Bill Options


If you are ever having trouble paying your bill on time, please let us know right away.  We would like to work with you if you are having trouble with overdue bills.

Call us at 1-800-544-4944 to determine your eligibility for a payment agreement or for more information on other assistance options.