Arrearage Management Program
The Arrearage Management Program (AMP) provides financial assistance to eligible low-income customers with active accounts that have outstanding bills in arrears.
Natural Gas Financial Help - Residential - Massachusetts Gas - Liberty
Life Happens. We're Here to Help.
Sometimes life happens, and not in the way you intended. If you find yourself with unexpected expenses and need help paying your utility bill, we’re here for you. Find out more about Massachusetts’s financial assistance programs and how you can apply, or support those in need.
Overdue Bill Options
If you are ever having trouble paying your bill on time, please let us know right away. We would like to work with you if you are having trouble with overdue bills.
Call us at 1-800-544-4944 to determine your eligibility for a payment agreement or for more information on other assistance options.
Home Energy Assistance Program (HEAP)
This federally funded program provides assistance to income-eligible customers.
Learn More
Financial Assistance Program Overview
Massachusetts Good Neighbor Energy Fund
Administered by The Salvation Army, the Fund helps customers pay their energy bill — especially those in temporary financial crisis who may not qualify for other means of fuel assistance.
Learn More
Levelized Budget Billing
Levelized Budget Billing helps make bills more manageable. Liberty will calculate your monthly payment based a rolling 12-month history. Since we recalculate your average each month, no balance settle-up or review is required.
Special Protections
You may be eligible for Special Protection from termination of service. Your natural gas service cannot be shut off if you meet certain eligibility requirements.