This is our standard bill. Customers who have not made prior payment arrangements with us and who are not on budget billing likely recieve this bill type.
Understanding My Bill - Residential - Massachusetts Gas - Liberty
What Kind of Bill Do I Have?
Below are examples of the different kinds of bills Liberty offers.
Customers who have made prior arrangements to pay back past-due amounts will recieve an installment plan bill. The sample bills below show what an installment plan bill would look like both with and without the customer making a down payment.
Need Help Reading Your Bill?
Utility bills can be confusing. That is why we have created tools to help you understand where important information is on your bill.
The bill infographic shows you where important information is located on your bill, such as your account number, bill due date, total amount due, usage chart, and more!
Question About Your Rates?
Liberty is a regulated utility; our rates must be approved by state regulators. Rates reflect the cost to provide customer care, emergency and outage services, maintain and improve infrastructure and recover operating costs. Rates also reflect the cost and obligation of serving our customers safely and reliably.
When rates change we communicate these changes to our customers with bill inserts and on this website.