Paying Your Bill

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 

  Introducing a new Liberty My Account web portal!

This platform provides easy online access to account information and offer new self-service and payment options.
My Account Log In/Sign Up 

How Would You Like to Pay?

 


  • You can make a one-time payment using a credit card (Visa, Mastercard, Discover, American Express) online by clicking here or over the phone 24/7 at 1-800-544-4944 option 2. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • There are multiple ways you can pay using your checking account. 
     

    • Sign up for Paperless
      Paperless is now available through My Account! With eBill, you can choose to receive an email or text letting you know your bill is available to view and pay online. There is a $7.75 processing fee charged by our vendor to make a payment online. Click here to sign up for My Account and get set up with eBill. 
    • Make a one-time payment
      You can make a one-time payment using a credit card online by clicking here or over the phone 24/7 at 1-800-544-4944 option 2. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.
    • Set up recurring payments
      If you want to set up recurring payments using a checking account, call us at 1-800-544-4944 option 2 and ask to set up Electronic Funds Transfer (EFT) payments. There is no fee for this service.
    • Mail your payment to us

      Return the upper portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

      Liberty Utilities
      PO Box 219094
      Kansas City, MO 64121-9094

      For Overnight Payments (FedEx, UPS, etc.):
      Liberty Utilities Massachusetts 
      36 Fifth St. 
      Fall River, MA 02722


  • Click the button below for a complete list of authorized payment locations near you. There is no fee for this service.

    Learn More    

     

    Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

    Learn More    

     

     

Where Would You Like To Pay?

 


  •   

    • Sign up for Paperless
      Paperless is now available through My Account! With eBill, you can choose to receive an email or text letting you know your bill is available to view and pay online. There is a $7.75 processing fee charged by our vendor to make a payment online. Click here to sign up for My Account and get set up with eBill. 

     

    • Make a one-time payment with a credit card 
      You can make a one-time payment using a credit card (Visa, Mastercard, Discover, American Express) online by clicking here. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

      

    • Use your bank’s online bill payment service 
      Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. 

  •  

    • Authorized Payment Agents

      Click the button below for a complete list of authorized payment locations near you. Please only use authorized payment agents. Paying using other services may result in delays in posting your payments. There is no fee for this service*.  

      *Important: To locate authorized payment locations that do not charge a convenience fee, within the  Biller Search box you must input Liberty Utilities and select your State from the dropdown menu. 

      Learn More    

        

    • Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

      Learn More    

     

  • Call us 24/7 at 1-800-544-4944 option 2 to make a payment using a credit card or your checking account. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • Mail a check or money order, along with the upper portion of your statement, to:

    Liberty Utilities
    PO Box 219094
    Kansas City, MO 64121-9094


    For Overnight Payments (FedEx, UPS, etc.):
    Liberty Utilities Massachusetts 
    36 Fifth St 
    Fall River, MA 02722

Things To Keep In Mind: 

  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone.  
  • Credit, ATM Debit and checking account transactions have a $1.00 minimum and $1200.00 maximum. The system will accept up to 8 separate transactions per 26 day period, per account number.
  • Checks returned as non-sufficient funds (NSF) may incur a fee.