Paying Your Bill

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 

  Introducing a new Liberty My Account web portal!

This platform provides easy online access to account information and offer new self-service and payment options.
Sign Up for My Account    My Account Log In 

How Would You Like to Pay?

 


  • You can make a one-time payment using a credit card (Visa, Mastercard, Discover, American Express) online by clicking here or over the phone 24/7 at 1-800-544-4944 option 2. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • There are multiple ways you can pay using your checking account. 
     

    • Make a one-time payment
      You can make a one-time payment using a credit card online by clicking here or over the phone 24/7 at 1-800-544-4944 option 2. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.
    • Set up recurring payments
      If you want to set up recurring payments using a checking account, call us at 1-800-544-4944 option 2 and ask to set up Electronic Funds Transfer (EFT) payments. There is no fee for this service.
    • Mail your payment to us

      Return the upper portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

      Liberty Utilities
      PO Box 219094
      Kansas City, MO 64121-9094

      For Overnight Payments (FedEx, UPS, etc.):
      Liberty Utilities Massachusetts 
      36 Fifth St. 
      Fall River, MA 02722


  • Click the button below for a complete list of authorized payment locations near you. There is no fee for this service.

    Learn More    

     

    Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

    Learn More    

     

     

Where Would You Like To Pay?

 


  •   

    • Make a one-time payment with a credit card 
      You can make a one-time payment using a credit card (Visa, Mastercard, Discover, American Express) online by clicking here. There is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

      

    • Use your bank’s online bill payment service 
      Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. 
  • You can visit one of the following locations if you would like to pay your bill in person:

     

    • Click the button below for a complete list of authorized payment locations near you. There is no fee for this service.

      Learn More    

        

    • Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

      Learn More    

     

  • Call us 24/7 at 1-800-544-4944 option 2 to make a payment using a credit card or your checking accountThere is a $7.75 processing fee charged by our vendor. We do not profit from this fee.

  • Mail a check or money order, along with the upper portion of your statement, to:

    Liberty Utilities
    PO Box 219094
    Kansas City, MO 64121-9094


    For Overnight Payments (FedEx, UPS, etc.):
    Liberty Utilities Massachusetts 
    36 Fifth St 
    Fall River, MA 02722

Things To Keep In Mind: 

  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone.  
  • Credit, ATM Debit and checking account transactions have a $1.00 minimum and $1200.00 maximum. The system will accept up to 8 separate transactions per 26 day period, per account number.
  • Checks returned as non-sufficient funds (NSF) may incur a fee.