Paying Your Bill

 

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 


How Would You Like to Pay?

 


  • You can make a one-time payment using a credit card online by clicking here or over the phone 24/7 at 1-800-544-4944 option 2. There is a $9.95 processing fee charged by our vendor. We do not profit from this fee.

  • There are multiple ways you can pay using your checking account. 
     

    • Make a one-time payment and receive a paper bill
      If you want to receive a paper bill, you can make a one-time payment using a checking account online by clicking here or over the phone by calling us at 1-800-544-4944 option 2. Using this method will result in a $9.95 processing fee charged by our payment vendor. We do not profit from this fee.

     

    • Set up recurring payments and receive a paper bill
      If you want to receive paper bills and set up recurring payments using a checking account, call us at 1-800-544-4944 option 2 and ask to set up Electronic Funds Transfer (EFT) payments. There is no fee for this service.

     

    • Mail your payment to us

      Return the lower portion of your bill, along with a check or money order, in the envelope provided with your bill and mail it to:

      Liberty Utilities - Massachusetts
      PO Box 219501
      Kansas City, MO 64121-9501

      For Overnight Payments (FedEx, UPS, etc.):
      Liberty Utilities Massachusetts 
      36 Fifth St. 
      Fall River, MA 02722


  • Click the button below for a complete list of authorized payment locations near you. There is no fee for this service.

    Learn More    

     

    Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

    Learn More    

     

     

Where Would You Like To Pay?

 


  •   

    • Make a one-time payment with a credit card or a checking account
      You can make a one-time payment using a credit card or a checking account online by clicking here. There is a $9.95 processing fee charged by our vendor. We do not profit from this fee.

      

    • Use your bank’s online bill payment service 
      Most banks and credit unions offer bill payment services to their customers. Liberty Utilities can be set up as a Payee in the system. Contact your financial institution for more information. 
  • You can visit one of the following locations if you would like to pay your bill in person:

     

    • Click the button below for a complete list of authorized payment locations near you. There is no fee for this service.

      Learn More    

        

    • Cash is also accepted at Liberty Utilities customer walk-in centers. There is no fee for this service.

      Learn More    

     

  • Call us 24/7 at 1-800-544-4944 option 2 to make a payment using a credit card or your checking accountThere is a $9.95 processing fee charged by our vendor. We do not profit from this fee.

  • Mail a check or money order, along with the lower portion of your statement, to:

    Liberty Utilities - Massachusetts
    PO Box 219501
    Kansas City, MO 64121-9501


    For Overnight Payments (FedEx, UPS, etc.):
    Liberty Utilities Massachusetts 
    36 Fifth St 
    Fall River, MA 02722

Things To Keep In Mind: 

  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person or over the phone.  
  • Credit, ATM Debit and checking account transactions have a $5.00 minimum and $1,200 maximum. If your balance is larger than $1,200, you can make up to 3 separate transactions per day.
  • Checks returned as non-sufficient funds (NSF) may incur a fee.

Already a Liberty Utilities customer? Create an account and learn about your online payment options.