General Inquiries

If this is an emergency, or if you smell gas, do not use this form. Please call us at 1-800-936-7000. 

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Customer Care Centers

(currently closed due to COVID-19 restrictions)

Fall River

Primary Walk-in Center

Customer Service Hours

Liberty Utilities
36 Fifth Street
Fall River MA, 02722
Walk-in
Mon - Fri 8:00 AM - 4:00 PM
Phones
Mon - Fri 8:00 AM - 4:30 PM

Other Location

Customer Service Hours

Phones
Mon - Fri 8:00 AM - 4:30 PM

Customer Care Email Address:

Click Here

Mailing Address for Payments:

Liberty Utilities
PO Box 219094
Kansas City, MO 64121-9094

Frequently Used Forms
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