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Contact Us - Residential - Massachusetts Gas - Liberty

General Inquiries

If this is an emergency, or if you smell gas, do not use this form. Please call us at 1-800-936-7000. 

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Contact Information

Customer Care Phone Number


Note: If you need assistance with an overdue payment, call our overdue payment service team at 1-833-440-4200.

Customer Care Centers

(currently closed)

Customer Care Email Address:

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Mailing Address for Payments:

Liberty Utilities
PO Box 219094
Kansas City, MO 64121-9094

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