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Contact Us - Residential - Massachusetts Gas - Liberty

General Inquiries

If this is an emergency, or if you smell gas, do not use this form. Please call us at 1-800-936-7000. 

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More Information

Couldn't find what you were looking for on our website? Check out our At Your Service brochure! There you will find all the information you need to know, such as safety tips, billing and payment options, rate classes, and more. 

At Your Service

Customer Care

Call us at 1-800-544-4944

Customer Care Centers

(currently closed)

Customer Care Email Address:

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Mailing Address for Payments:

Liberty Utilities
PO Box 219094
Kansas City, MO 64121-9094

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