We are pleased to once again offer customers the opportunity to “lock in” a specific price per therm for the Gas Supply Charge portion of your bill. If you choose to enroll in the “Fixed Price Option,” you will pay one fixed price per therm for your Gas Supply Charge from November 1, 2021 through April 30, 2022, even if the price of natural gas changes during this period.
With the Fixed Price Option (FPO), you can avoid natural gas price fluctuations and receive more predictable bills. You are encouraged to act as soon as possible, as the deadline for enrollment is October 27, 2021. If you have multiple accounts with Liberty, please apply for each account separately. The FPO rate will take effect on November 1, 2021 and will be reflected on the first bill after your application is processed. Below are some answers to frequently asked questions about this offer.
The 2021-2022 FPO Gas Supply Charge price will be set at $0.02 per therm more than the Gas Supply Charge, and will be filed with the Massachusetts Department of Public Utilities (DPU) on September 17, 2020.
No. This fixed price option will only affect the Gas Supply Charge on your bill.
As of the date this webpage was posted, the Gas Supply Charge price for the winter has not yet been calculated. An estimated price is expected to be determined in early September and that rate will be posted on this webpage
If you don't enroll in the fixed price, your Gas Supply Charge can fluctuate throughout the winter months.
No. If you enroll in the FPO, you will remain in the program for the entire winter heating season (November 1, 2021 through April 30, 2022).
Customers on the FPO will automatically be placed back on the regular, standard Liberty pricing for the summer period (May 1 through October 31). In the Fall of 2022, Liberty Utilities will provide notice to all applicants as a reminder for enrollment. At that time, you may choose to either un-enroll or continue to participate in next winter’s FPO program. If no action is taken, you will continue on the FPO program next winter.
No, you are already enrolled in the program. If you do not want to participate this coming winter, you must contact our customer care center by calling (800) 544-4944 or completing the on-line form at located on this page on or before October 27, 2021.
Yes. You will be able to carry that rate with you to your new home as long as you move within the Company’s service area.
To sign up, have your account number (listed on your bill) available and contact us before October 27, 2021 by calling our customer care center at (800) 544-4944 or by completing the on-line form located on this page.
If you are interested in signing up for our FPO, or if you are already signed up and would like to un-enroll, please fill out the form below BEFORE October 27, 2021. Remember, enrollment acceptance is based on a timely response.