Cost of Gas Price Increase

Energy prices of all kinds – natural gas, propane, and electricity - are increasing across the country, and many experts predict this trend will continue into the fall. We understand the hardship this may create for some of our customers and are here to help.

  • Liberty purchases the gas we deliver to our customers on the open natural gas market. Multiple factors are contributing to the market price increases:The war in Ukraine has created a greater demand for domestically produced natural gas,

    • Lower than normal storage levels,
    • Warmer temperatures across the U.S. last summer created a higher demand for gas in the electric market, as many electric power plants are fueled by natural gas,
    • Increased demand for Liquified Natural Gas (LNG) exports to Europe and Asia, and
    • Hurricane Ida caused a steep decline in natural gas production in August.
  • The table below compares the Cost of Gas Rate per therm for July 2021 to the July 2022 rate.


  • Yes, there are many small steps customers can take around their home or business to save energy. Click the button below for helpful tips that can add up to big savings.

    Learn More  

    There are also several energy efficiency programs available through our partnership with Mass Save®, including a no cost Home Energy Assessment; rebates and incentives on high efficiency appliances, heating and cooling systems, air sealing, insulation and smart thermostats; and special programs for renters and property owners. 

    Click the button below to visit the Mass Save website and learn how you can save.

    Learn More  


  • Yes, for customers with a past due balance, we offer payment arrangements that can spread that balance over a period of time.

    We also have an Arrearage Management Program (AMP) which helps eligible low-income customers make debt more manageable. The AMP pays part of a customer's past due balance each time the customer makes a payment on their current payment plan.

    The state of Massachusetts has resources to help customers having financial difficulties, such as the Emergency Rental Assistance Program, Massachusetts Good Neighbor Energy Fund, and Fuel Assistance. For more information about these programs, call 211, contact your local Community Action Agency or click the link below.

    Learn More




Still Have Concerns?

Our customer service representatives are here to help you. Contact us at 1-800-544-4944 Monday - Friday, 8 am to 4:30 pm