Liberty purchases the gas we deliver to our customers on the open natural gas market. Multiple factors are contributing to the market price increases:The war in Ukraine has created a greater demand for domestically produced natural gas,

• Lower than normal storage levels,
• Warmer temperatures across the U.S. last summer created a higher demand for gas in the electric market, as many electric power plants are fueled by natural gas,
• Increased demand for Liquified Natural Gas (LNG) exports to Europe and Asia, and
• Hurricane Ida caused a steep decline in natural gas production in August.

For our Fall River/ North Attleboro Service Area:

• The cost increase expected during this upcoming heating season is 8.26% as compared to last winter for a residential heating customer,
• This increase is mostly due to an increase in the cost of gas portion, which has risen 4.97% compared to last winter.
• Last winter, an average Liberty residential customer in Massachusetts’ Fall River / North Attleboro service area who uses natural gas for heating would have paid approximately $247.75/month
• For the 2022-2023 heating season, Liberty is forecasting that same heating customer will pay $268.22/month. That is the equivalent to an average monthly increase of $20.47 over the heating season.
• This estimate is based on a residential customer using 730 therms of winter use, or 122 therms/month, and assumes normal winter conditions.

For our Blackstone Service Area:

• The cost increase expected during this upcoming heating season is 29.10% as compared to last winter for a residential heating customer,
• This increase is mostly due to an increase in the cost of gas portion, which has risen 28.42% compared to last winter.
• Last winter, an average Liberty residential customer in Massachusetts’ Blackstone service area who uses natural gas for heating would have paid approximately $246.81/month
• For the 2022-2023 heating season, Liberty is forecasting that same heating customer will pay $318.65/month. That is the equivalent to an average monthly increase of $71.83 over the heating season.
• This estimate is based on a residential customer using 704 therms of winter use, or 117 therms/month, and assumes normal winter conditions.

Yes, there are many small steps customers can take around their home or business to save energy. Click the button below for helpful tips that can add up to big savings.

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There are also several energy efficiency programs available through our partnership with Mass Save®, including a no cost Home Energy Assessment; rebates and incentives on high efficiency appliances, heating and cooling systems, air sealing, insulation and smart thermostats; and special programs for renters and property owners. 

Click the button below to visit the Mass Save website and learn how you can save.

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Yes, for customers with a past due balance, we offer payment arrangements that can spread that balance over a period of time.

We also have an Arrearage Management Program (AMP) which helps eligible low-income customers make debt more manageable. The AMP pays part of a customer's past due balance each time the customer makes a payment on their current payment plan.

The state of Massachusetts has resources to help customers having financial difficulties, such as the Emergency Rental Assistance Program, Massachusetts Good Neighbor Energy Fund, and Fuel Assistance. For more information about these programs, call 211, contact your local Community Action Agency or click the link below.

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