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Peace out, paper. Hello My Account.

Still receiving your bill like it's 1999? Switch to Paperless Billing in My Account and get your bill delivered digitally the moment it’s ready.

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Slide into summer with savings.

A few small steps could help you save, which may also lower your bill. Click below to get started.

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During times of financial uncertainty, we’re here to help

We have resources to help you with your utility bill. Click below for more information.

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My Account, My Way!

With Liberty’s My Account customer portal, you can take advantage of a variety of tools to personalize your experience, like signing up for Budget Billing, Paperless Billing, and selecting notification preferences.

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Community Information

Targeted Electrification Demonstration Project

As directed by the Massachusetts Department of Public Utilities (D.P.U.) for all natural gas companies, Liberty has identified a potential site for a Targeted Electrification Demonstration Project. Click below to learn more about the project.

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2025 Rate Update 

Effective April 1, 2026, the Massachusetts Department of Public Utilities has approved an adjustment to distribution rates. Click below for more information. 

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As suas notícias agoraTraduzido para português

Para manter os nossos clientes portugueses informados, estamos agora a traduzir informação importante. Clique no link abaixo para saber mais. 

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Call 811 Before You Dig

Everyone – including homeowners – must dial 811 before beginning any projects that require digging. It's quick, it’s easy, and it's the law.  

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Work Zone Safety
Work Zone Safety
Liberty crews follow strict safety guidelines in work zones, but you also play a role in work zone safety. Click below to learn how you can help keep our employees safe.
Meter Exchange Notice
Meter Exchange Notice
Receive a notice saying you need a new meter? Schedule a meter exchange appointment below.
Gas Leak Info
Gas Leak Info

Click the link below to watch our animated video about what to do in the event of a gas leak in English, Español or Português.
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Emergencies

For emergencies call  1-800-936-7000

We strive to provide reliable service, but emergencies can happen at any time.
Keep track of outages and learn what to do in an emergency.

What To Do  

 

We Are Social

Visit our Social Media pages below and stay connected!

 

 General Inquiries & Service Hours